Terms and Conditions

Account Requirements:

• Must be 18+ years old (age of majority in your province)
• Provide accurate contact information
• Maintain secure login credentials

Your Responsibilities:

• Keep account information current
• Protect your password
• Notify us of unauthorized access immediately

Account Termination:

We may suspend or terminate accounts for terms violations, fraudulent activity, or misuse of pricing data.

Our Property:

• All pricing data compilations
• Website design and functionality
• Software algorithms
• Content and graphics

Your Rights:

You may view and use information for personal pet care decisions only. Commercial use, reproduction, or redistribution is prohibited without written permission.

Database Protection:

Our pricing database is protected under Canadian law. Unauthorized extraction or systematic copying is prohibited.

Allowed Uses:

• Compare veterinary prices for your pets
• Research treatment costs
• Find local veterinary clinics

Prohibited Activities:

• Scraping or downloading pricing data for commercial use
• Submitting false veterinary information
• Attempting to manipulate pricing displays
• Spamming veterinary clinics through our platform
• Interfering with website functionality
• Circumventing data access restrictions

Consent to Data Use:

By submitting veterinary bills or receipts to Vetpras, you provide explicit consent for us to:

• Use your submitted bill data to train and improve our pricing prediction models
• Publish anonymized pricing information derived from your submission
• Include your data in aggregated pricing statistics and analysis
• Share anonymized data with veterinary industry stakeholders for research purposes

Data Anonymization:

We take privacy seriously. All submitted bills are anonymized by removing:

• Personal identifying information (names, addresses, phone numbers)
• Pet identifying information (names, microchip numbers)
• Account numbers and payment information
• Any other personally identifiable data

Purpose and Benefits:

Your contribution helps build a comprehensive database of veterinary pricing that benefits all pet owners by:

• Improving price transparency in veterinary care
• Enabling better cost prediction accuracy
• Supporting informed decision-making for pet owners
• Contributing to veterinary industry research and analysis

Voluntary Submission:

Bill submission is entirely voluntary. You may use Vetpras services without submitting bills, though doing so helps improve our platform for everyone.

Service Provided "As Is":

Vetpras is provided without warranties about accuracy, completeness, or availability.

Liability Limits:

To the maximum extent permitted by Canadian law:

• We are not liable for indirect, consequential, or special damages
• Our total liability is limited to $100 CAD
• We do not guarantee uninterrupted service
• Price information may contain errors or omissions

Your Decisions:

You are solely responsible for veterinary care decisions and their consequences.

Grounds for Termination:

• Terms violations
• Fraudulent activity
• Misuse of pricing data
• At our discretion with reasonable notice

Process:

• We will provide notice when possible
• Account access ends immediately
• User data may be retained per our Privacy Policy

External Links:

Our site may link to veterinary clinics, booking systems, or other third-party services.

Disclaimer:

We are not responsible for:

• Accuracy of third-party content
• Availability of external services
• Privacy practices of other sites
• Your interactions with veterinary clinics

Use at Your Own Risk:

Verify all information directly with service providers.

Applicable Law:

These terms are governed by Canadian federal law and the laws of British Columbia.

Dispute Resolution:

Any legal disputes must be resolved in Canadian courts in British Columbia. You cannot sue us in foreign jurisdictions.

Not Medical Advice:

• Vetpras provides pricing information only
• We do not diagnose, treat, or advise on pet health
• Always consult qualified veterinarians for medical decisions

Emergency Situations:

Seek immediate veterinary attention for pet emergencies regardless of cost considerations.

Professional Consultation Required:

Pricing information should never replace professional veterinary consultation.

Severability:

If any part of these terms is found unenforceable, the rest remains valid.

Complete Agreement:

These terms constitute our entire agreement. Previous negotiations or representations do not apply.

Updates:

We may update these terms at any time.

Notice:

Changes will be posted on our website with the new effective date.

Acceptance:

Continued use of Vetpras after changes means you accept the new terms.

Legal Notices:

138 Esplanade E Ave, North Vancouver, BC, Canada V7L 4X9

Email: info@vetpras.com

Dispute Resolution:

Contact us first to resolve issues informally before pursuing legal action.

Questions:

Email info@vetpras.com for general inquiries.

Regulatory Compliance:

We reserve the right to modify services to comply with:

• Provincial veterinary regulations
• Healthcare transparency requirements
• Animal health information handling laws
• Future regulatory changes

Service Modifications:

Changes may be made without notice to ensure regulatory compliance.

Minimum Age:

You must be 18 years old or the age of majority in your province to use Vetpras.

Capacity:

Users must have legal capacity to make veterinary care decisions.

Parental Supervision:

Minors should use this service only with parental guidance.