Terms of Service
Last updated: November 20, 2025
Welcome to Vetpras. By accessing or using our veterinary price comparison platform, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing Vetpras.com, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our platform.
These terms constitute a binding legal agreement between you and Vetpras, a British Columbia corporation operating under Canadian law.
2. Description of Service
Vetpras provides:
- A searchable database of veterinary clinic pricing information
- Anonymous bill submission functionality to improve pricing transparency
- Comparison tools to help pet owners make informed decisions
- Educational content about veterinary care costs
Vetpras is an information platform only. We do not provide veterinary services, medical advice, or endorsements of specific clinics.
3. User Accounts
Account creation is optional for browsing pricing data. If you create an account:
- You must provide accurate and current information
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized access
- You must be 16 years of age or older to create an account
4. Bill Submission Guidelines
When submitting veterinary bills to improve our pricing database:
- You confirm you have the right to share the bill information
- You understand submissions are anonymous and voluntary
- You agree not to submit false, misleading, or fraudulent information
- You acknowledge we may review, verify, and decline submissions at our discretion
- Personal information visible in submitted images will not be stored or shared
5. Accuracy of Information
Important Disclaimer: Pricing information on Vetpras is provided for informational purposes only.
- Prices may vary based on pet size, weight, breed, health conditions, and clinic location
- Prices shown are estimates and may not reflect current clinic rates
- We aggregate data from user submissions and clinic-provided information, which may be incomplete or outdated
- Always confirm pricing directly with the veterinary clinic before making decisions
- We make no warranties about the accuracy, completeness, or reliability of pricing data
6. No Medical Advice
Vetpras does not provide veterinary or medical advice. Our platform:
- Does not replace professional veterinary consultation
- Should not be used as a basis for diagnosing or treating animal health issues
- Cannot recommend specific treatments, procedures, or clinics
- Provides pricing transparency only, not medical guidance
Always consult a licensed veterinarian for medical decisions regarding your pet.
7. Prohibited Conduct
You agree not to:
- Submit false, fraudulent, or misleading information
- Attempt to manipulate pricing data or reviews
- Use automated tools (bots, scrapers) without permission
- Harass, defame, or post offensive content about clinics or individuals
- Violate any applicable laws or regulations
- Interfere with the platform's security or functionality
- Impersonate others or misrepresent your affiliation
8. Intellectual Property
All content, features, and functionality on Vetpras (including text, graphics, logos, and software) are owned by Vetpras and protected by Canadian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works without our express written permission.
9. Third-Party Links
Our platform may contain links to third-party websites (veterinary clinics, Google Maps, etc.). We are not responsible for:
- The content, accuracy, or practices of third-party websites
- Any transactions between you and third parties
- Privacy policies of external sites
10. Limitation of Liability
To the maximum extent permitted by Canadian law:
- Vetpras is provided "as is" without warranties of any kind
- We are not liable for any indirect, incidental, or consequential damages
- We are not responsible for decisions made based on pricing data
- Our total liability shall not exceed $100 CAD
- We are not liable for veterinary services provided by listed clinics
11. Indemnification
You agree to indemnify and hold Vetpras harmless from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms
- Your use of the platform
- Information you submit (including bill submissions)
- Your violation of any rights of another party
12. Governing Law and Disputes
These Terms are governed by the laws of British Columbia and Canada, without regard to conflict of law principles.
Any disputes shall be resolved through:
- Good faith negotiation between parties
- Mediation or arbitration in British Columbia
- Courts of British Columbia as a last resort
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of Vetpras after changes constitutes acceptance of the modified Terms.
We will update the "Last updated" date at the top of this page when changes are made.
14. Termination
We may terminate or suspend your account and access to Vetpras immediately, without prior notice, if you:
- Breach these Terms
- Engage in fraudulent or illegal activity
- Harm the platform or other users
You may terminate your account at any time by contacting us or deleting it through your account settings.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
- Email: info@pawcker.com
- Website: vetpras.com
Note: These Terms of Service are designed for a veterinary price comparison platform operating in Canada. By using Vetpras, you acknowledge that you have read, understood, and agree to be bound by these terms.